FAQs

Billing FAQs

Q. If I’m being billed through SKU IQ/Stripe, do I need to be billed through Wix as well?

A. No! You should only be billed through one platform. It’s your choice if you’d like to have your SKU IQ bill along with your Wix subscription on the same invoice, or if you’d like to be billed separately through us.

 

Q. If I have a Clover POS and want to be billed through that platform, do I need to be billed through Wix too?

A. No! Again, you should only be billed through one platform. Choose which one works best for you. The pricing is the same for all of the different plans over all of our platforms.

 

Q. If I have set up billing through one of the other apps, how do I stop that?

A. If you are being billed through Clover, see this document.  If you are being billed through Shopify, see this document. If you are being billed through SKU IQ directly and would rather be billed through Wix, please send an email to billing@skuiq.com requesting that we cancel the direct billing.

 

Q. Can I be billed for an annual plan through Wix?

A.  Yes you can! See “How To Change Your Plan” above.