Things to do Before Connecting to SKU IQ
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      How to Enable Clover's Inventory Tracking

      This article will show you how to enable Clover's Inventory Tracking feature.

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      Overview

      Video Guide

      Step-by-Step Guide

      Overview

      Clover's inventory management lets you toggle inventory tracking on or off. This feature is responsible for monitoring your stock levels, ensuring you know when items are running low. Only with this feature enabled, SKU IQ can accurately sync inventory with your eCommerce site.

      If it's off, Clover may report zero stock, marking items as "OUT OF STOCK" online, or send a "null" stock value, disabling tracking and risking overselling. This can lead to inventory errors and customer frustration. 

      Please reference this guide to turn on inventory syncing on your Clover POS and ensure stock quantity sync will be working for your account.

      Video Guide

      Step-by-Step Guide

      1. Start from your Clover Online dashboard.

      2. Go to the "Settings" icon in the top right corner.Enable inventory tracking on Clover (1)

      3. Scroll down and click on "View All Settings".Enable inventory tracking on Clover (2)

      4. Scroll down to the "Business Operations" section and click on "Inventory".Enable inventory tracking on Clover (3)

      5. On this page, click on "Edit".Enable inventory tracking on Clover (4)

      6. If "Track Stock" is not yet enabled, turn it on. Enable automatic item updates as well.

        ❗ Allowing Negative stock counts is only recommended if you are also using negative quantities on your eCommerce.

        Enable inventory tracking on Clover (5)

         

      7. Hit "Save" at the bottom right side of your screen.

      The next step is to check and adjust your Clover stock quantities to what you have on hand, which may require a physical count.

      If you have accurate inventory counts on your eCommerce platform, you may also use the SKU IQ Link Report feature later on your setup to send those counts over to Clover automatically. 

      If you prefer to do it manually, follwo these steps:

      1. Go to your "Items" tab on the left-hand menu.Enable inventory tracking on Clover (6)

      2. Select your entire page by clicking the box at the top of your item list.Enable inventory tracking on Clover (8)

      3. Click the "Edit" button at the top right corner to change quantities.Enable inventory tracking on Clover (9)

      4. Adjust stock quantities to what you have on hand.Enable inventory tracking on Clover (10) 

      5. Once changes are done, hit "Save" in the top right corner.Enable inventory tracking on Clover (11)

      6. Repeat the process for each section of your inventory page if necessary.