FAQs

How do I manually fulfill orders if I have multiple POS retail locations?

Merchants who have a multi-store POS setup can choose to fulfill their orders manually so that inventory quantities will be deducted from the correct retail location when an item sells online.

Manual order fulfillment with multiple POS locations is supported by the following POS and eCommerce platforms:

  • Lightspeed
  • Square
  • Vend
  • Shopify

To manually fulfill orders:

1.  Click Orders in the left navigation menu of the SKU IQ dashboard. 

2.  Scroll down to Order History, find the online order to fulfill, then select Fulfill.

3.  Select which store location to fulfill the order and deduct inventory quantities from. Your order is fulfilled and the order details are displayed.