This article explains supported logistics services in TikTok Shop and how to set ship by seller as preferred to enable order syncing with SKU IQ
|
"USPS" |
"UPS" |
"FedEx" |
"LaserShip" |
"OnTrac" |
|
"Better Trucks" |
 "TForce" |
 "DHL eCommerce" |
 "Amazon Logistics" |
 "AxleHire" |
 "Lone Star Overnight" |
 "Deliver-it" |
 "GLS US" |
"Spee-Dee Delivery" |
 "Wizmo" |
Selecting a Logistics Service
There are no special steps to tell TikTok Shop which logistics service your eCommerce uses for shipping. When you fulfill the order from your eCommerce, TikTok Shop should automatically receive the tracking information as long as you are using a supported logistics service (from the chart above) and the name is sent from your eCommerce exactly as shown in quotations above.
Set Ship By Seller as Preferred
Use Standard Shipping
To simplify things for your buyers, we strongly recommend using standard shipping. This is the most straightforward and reliable shipping method for both sellers and buyers alike. By opting for standard shipping, you can provide a consistent and predictable delivery experience for your customers.
Use Exact Names of Companies
In order to accurately track shipments and provide the best possible service, sellers should verify that your eCommerce uses the exact names of the tracking companies listed in the chart above. This will ensure that the tracking information is matched correctly with TikTok Shop, resulting in the most reliable and accurate tracking updates for your buyers.
By following these guidelines and utilizing the supported logistics companies for standard shipping, you can optimize your shipping process and provide a positive and seamless buying experience for your customers on TikTok Shop.