FAQs

How do I select which platform will be my source of truth?

You can choose one platform to be your primary system or source of truth for any changes you make to products and inventory. Contact the SKU IQ support team if you’d like to make one platform the source of truth so that changes made within your primary system will pass through SKU IQ to your secondary system. 

This feature is not enabled by default, and only certain fields can be synced across platforms. Additional fees may apply depending on your subscription level.

The following fields can be synced from Lightspeed to Wix, or from Wix to Lightspeed, depending on your preference:

  • Product title
  • Price
  • Brand
  • Color
  • Size
  • SKU

Additionally, tags can be synced only in one direction, from Lightspeed to Wix. The Description, Unit Cost, UPC, and images cannot be synced across both platforms.