In this Guide, we'll show you the step-by-step on how to uninstall the SKU IQ app from your Shopify System.
To cancel your subscription, you'll need to submit a SKU IQ Cancellation Request and uninstall the SKU IQ app from the Shopify Marketplace.
Submitting the form will signal us to halt syncing on your account and sever the connection with your integrations, while uninstalling the app from Shopify will signal them to stop billing you for our services. Please complete both to ensure your account is properly canceled.
- From your Shopify admin page, click "Apps "on the left navigation bar.
- Select "App and sales channel settings".
- Click the 3 dots (...) next to the SKU IQ app.
- Then select "Uninstall".
- A pop-up window will appear asking you to provide optional feedback as to why you are deleting the app. Once you have selected the reason for deleting, click Uninstall. This will sever any platform and product links you have made using SKU IQ and will remove your Shopify integration from SKU IQ.
- You'll see a confirmation on the top of your screen, and the SKU IQ app will be immediately uninstalled from your Shopify Marketplace, your SKU IQ subscription will end, and billing will automatically be discontinued. This also stop the inventory syncing.