--- title: How To Cancel And Uninstall the SKU IQ App From Shopify description: In this Guide, we'll show you the step-by-step on how to uninstall the SKU IQ app from your Shopify System. --- [Skip to content](https://knowledgebase.skuiq.com/knowledge/how-to-cancel-and-uninstall-the-sku-iq-app-from-shopify#main-content) English Show submenu for translations ![skuIQ\_logo gradient.png\]](https://knowledgebase.skuiq.com/hs-fs/hubfs/skuIQ_logo%20gradient.png?height=40&name=skuIQ_logo%20gradient.png) Open main navigation Close main navigation - English Show submenu for translations - Go to skuiq.com Go to skuiq.com Welcome to the Knowledge Base! - There are no suggestions because the search field is empty. 1. [Help Center](https://knowledgebase.skuiq.com/knowledge?hsLang=en) 2. [Billing](https://knowledgebase.skuiq.com/knowledge/billing?hsLang=en) 3. [Cancel Your SKU IQ Subscription](https://knowledgebase.skuiq.com/knowledge/billing?hsLang=en#cancel-your-sku-iq-subscription) # How To Cancel And Uninstall the SKU IQ App From Shopify ## In this Guide, we'll show you the step-by-step on how to uninstall the SKU IQ app from your Shopify System. To cancel your subscription, you'll need to submit a [SKU IQ Cancellation Request](https://survey.hsforms.com/1hAi0mlNfT_abjhrW4YwZew8mjzn) and uninstall the SKU IQ app from the Shopify Marketplace.  Submitting the form will signal us to halt syncing on your account and sever the connection with your integrations, while uninstalling the app from Shopify will signal them to stop billing you for our services. Please complete both to ensure your account is properly canceled. 1. From your Shopify admin page, click "Apps "on the left navigation bar. ![uninstall Shopify 1](https://knowledgebase.skuiq.com/hs-fs/hubfs/Knowledge%20Base%20Import/uninstall%20Shopify%201.jpg?width=235&height=459&name=uninstall%20Shopify%201.jpg) 2. Select "App and sales channel settings". ![uninstall Shopify 2](https://knowledgebase.skuiq.com/hs-fs/hubfs/Knowledge%20Base%20Import/uninstall%20Shopify%202.jpg?width=666&height=274&name=uninstall%20Shopify%202.jpg) 3. Click the 3 dots (...) next to the SKU IQ app. ![uninstall Shopify 3](https://knowledgebase.skuiq.com/hs-fs/hubfs/Knowledge%20Base%20Import/uninstall%20Shopify%203.jpg?width=688&height=319&name=uninstall%20Shopify%203.jpg) 4. Then select "Uninstall". ![uninstall Shopify 4](https://knowledgebase.skuiq.com/hs-fs/hubfs/Knowledge%20Base%20Import/uninstall%20Shopify%204.jpg?width=165&height=214&name=uninstall%20Shopify%204.jpg) 5.  A pop-up window will appear asking you to provide optional feedback as to why you are deleting the app. Once you have selected the reason for deleting, click Uninstall. This will sever any platform and product links you have made using SKU IQ and will remove your Shopify integration from SKU IQ.  ![uninstall Shopify 6](https://knowledgebase.skuiq.com/hs-fs/hubfs/Knowledge%20Base%20Import/uninstall%20Shopify%206.jpg?width=688&height=114&name=uninstall%20Shopify%206.jpg) 6. You'll see a confirmation on the top of your screen, and the SKU IQ app will be immediately uninstalled from your Shopify Marketplace, your SKU IQ subscription will end, and billing will automatically be discontinued. 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