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Lightspeed with BigCommerce Integration

Lightspeed with BigCommerce Integration

Requirements and Features

Requirements

Features

Order and Customer Data Syncing

Order and Customer Data

FAQs

How often do I need to log into skuIQ to check my syncing and order data?

How do I add a new retail store to SKU IQ?

How do I see my online and POS sales together in one place?

How can I sort my products?

Can I get an email or text alert whenever I receive a new online order?

How do I add a new user to my SKU IQ account?

How long does it take to sync my order data or new product information?

How long does it take to sync my inventory quantities?

When I update the title, price, or other data in Lightspeed, the change doesn't reflect on my website. How do I set SKU IQ to make those changes sync across both platforms?

How do I select which platform will be my source of truth?

What fields sync between my Lightspeed POS and BigCommerce eCommerce platforms?

I've made a change to my product in my POS or eCommerce platform. How do I get my product to resync?

How do I delete a variant in SKU IQ?

How do I delete a product in SKU IQ?

Can I edit products in SKU IQ rather than editing them from my POS or eCommerce platform?

Can I add new products directly into SKU IQ rather than entering them into my POS or eCommerce platform?

Can I set up my SKU IQ account so that any new product I add to Lightspeed is automatically pushed to and synced with BigCommerce?

How do I manually fulfill orders if I have multiple POS retail locations?

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Troubleshooting

The Save button does not work when trying to save edits to variants

My BigCommerce sales are not being sent to Lightspeed

Why isn't the Unit Cost syncing to my POS or eCommerce platform?

My product data is not syncing

My inventory quantities are not syncing

I have duplicate products or variants

My products are not pushing from Lightspeed to BigCommerce

Why am I receiving the error “The variant already exists” when I try to push a product to BigCommerce?

It's showing that I have Quantity Issues? What do I need to do?

Notifications

Temporary Sync Issue error

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