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When to Upgrade
If you find yourself adding more and more add-on features, it might be more cost-effective to upgrade to a higher-tier plan. You can find more information about SKU IQ plans, what's included in each, and add-on costs here.
How to Upgrade Your Plan
There are several ways to upgrade your plan, depending on which platforms you are using with SKU IQ. If you are using Clover, Shopify, or Wix, you have your plan billed directly through those platforms. Add-ons are usually charged separately and handled directly by SKU IQ, regardless of where your core plan is billed. We use Stripe as our secure payment processor, so your personal financial data is safe with us!
SKU IQ Billing
1. On your SKU IQ dashboard, navigate to the top right corner of your screen.
2. Then select 'Billing' from the dropdown.
3. On this page, select 'Change Plan'.
4. A module will pop up with our other plan options, so select the one you wish to upgrade to.
5. Once you select your plan, you'll be asked to enter your credit card information. Once you're ready to proceed, click on 'Submit Payment'.
6. And that's it. When you see this message, your plan will have been successfully upgraded to the new tier. You should see the change reflected on your SKU IQ dashboard within a few minutes.
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Clover Billing
💡Tip: Plans chosen from the Clover Marketplace will be billed via Clover. This means your SKU IQ subscription will show up on your Clover invoice(s).
1. On your SKU IQ dashboard, navigate to the top right corner of your screen.
2. Then select 'Billing' from the dropdown.
3. Click on 'Manage in Clover' to go to the SKU IQ app page on the Clover Marketplace.
🚨 NOTE: If you are not logged in to Clover, you will need to do so to change your subscription. You'll also see this on the SKU IQ page on the Clover Marketplace.
If you see "Connect" instead of "Open App", you need to log in to Clover.
4. Click on the three dots on the right.
5. A pop-up window will appear that will show you the available subscription tiers for SKU IQ. Select a different plan by clicking the button next to the plan you would like to switch to. Then click on the confirmation box below and then 'Select'.
🚨🚨 The ADD-ON LOCATION option requires payment either directly through SKU IQ or via another Marketplace app (Shopify, Wix, etc.).
6. A new pop-up will confirm your selection, click on 'Confirm'.
7. The pop-up will close, and you should see this message at the top of the screen.
8. You should see the change reflected on your SKU IQ dashboard within a few minutes.
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Shopify Billing
💡 Tip: Plans chosen through the Shopify App Marketplace will be billed through Shopify. This means your SKU IQ subscription will show up on your Shopify invoice(s).
1. On your SKU IQ dashboard, navigate to the top right corner of your screen.
2. Then select 'Billing' from the dropdown.
3. Click on 'Manage in Shopify'.
4. A module will pop up with our other plan options, so select the one you wish to upgrade to.
5. You'll be directed to Shopify to approve the plan change. Once you have reviewed your invoice, click 'Approve'.
6. You should see the change reflected on your SKU IQ dashboard within a few minutes.
Wix Billing
💡 Tip: Plans chosen through the Wix App Marketplace will be billed through Wix. This means your SKU IQ subscription will show up on your Wix invoice(s).
1. On your SKU IQ dashboard, navigate to the top right corner of your screen.
2. Then select 'Billing' from the dropdown.
3. Click on 'Manage in Wix' to go to the SKU IQ app page on the Wix Marketplace.
4. First, select whether you'd like to be billed monthly or yearly. Then click 'Select' under the plan you wish to upgrade to.
🚨 NOTE: Annual plans are billed for the full 12 months up-front. The Wix App Marketplace does not allow customers to downgrade to lower-tier plans or switch from annual to monthly once a plan is selected. If you're having trouble, please contact Support so we can help.
5. You'll be redirected to the checkout page, where you can add a new payment method or use an existing one. This will be the payment method that will have recurring billing. Once you've reviewed the invoice, click 'Submit Purchase'.
6. You should see this message at the top of the screen.
7. You should see the change reflected on your SKU IQ dashboard within a few minutes.
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