General FAQs

What is syncing?

What does it mean to sync inventory?

To sync is to make sure your inventory is connected. By syncing your items, you will see your correct quantities all in one place, even when a product gets sold online or in-store. 

To sync your inventory from both platforms, you’ll choose from a list of your products that you want to match and do something called running a link report so that you can sync them together. 

Syncing happens after you’ve linked your eCommerce and POS system.