This article will show you where to go to enable or change notification settings on your account.
Quick Navigation Menu
Accessing Notifications
From your SKU IQ Dashboard, you'll want to scroll down the left-hand navigation menu to the bottom where you'll see "Configuration". The first option is for Settings.
This is where we'll want to go! The settings page will show you your current configuration for product attribute syncing at the top. If you scroll down, you'll see the Notifications section.
Email notifications will be sent to the email address you used to register on SKU IQ, please be sure that the address can receive emails and that you have access to it.
Notification Options
Inventory
The first set of notification options is for your inventory.
The drop-down menu under "Notify me when an item only has" allows you to select from 1 to 20 left. We also recommend selecting "Notify when an order is made in my eCommerce platform." This can be super handy if you don't have notifications set up in your eCommerce and want to be on top of online orders!
Account
"Notify when a new team member joins" is only applicable if there will be multiple people using your SKU IQ account. You can set up accounts for multiple people under your Accounts page. We recommend enabling this notification if you are the Admin and want to keep an eye on who has access to your SKU IQ dashboard.
Connection
"Notify when either my POS or eCommerce platform loses connection with SKU IQ" is a notification we highly recommend having turned on. This will immediately let you know if there is an outage with one of your platforms so that you can monitor any changes that may have come in from that platform and correct them as necessary.
Email Subscriptions
SKU IQ offers a couple of different subscription emails through the app itself as well as marketing emails. You do not need to subscribe to the SKU IQ Summary Report or Product Features & Updates subscriptions to use the product. If you would like to opt out of marketing emails as well, please contact Support.
SKU IQ Summary Report
This subscription email can be sent daily, weekly, or never per your preference. The email itself shows a summary of all activity on your account during a given time period. You are free to turn this on and off as you wish.
Product Features & Updates
This checkbox allows you to opt-in to receive infrequent emails about new product features and updates as we roll them out. If there are features you are looking forward to testing out or want to be in the loop on any product updates, be sure to turn on this option!
How to Disable Notifications
To disable the selected notifications, navigate to Settings, scroll down to the Notifications section, and then uncheck the undesired notifications. Make sure you click Save to save your preferences!