Getting Started
      Back to home
      1. Help Center
      2. TikTok Shop with Shopify
      3. Getting Started

      How do I set up Shipping and Return Warehouses in TikTok Shop?

      One of the essential configuration steps to connect SKU IQ and TikTok Shop is configuring the Pickup and Return addresses for your store’s warehouses on the TikTok Seller Center. Follow this guide to ensure they are set up correctly.

      Quick Navigation Guide

      Video

      Step-by-step Guide

      Shipping Adress

      Return Adress

      Default Warehouse

      Video

       

       

      Step-by-Step Guide

      Shipping Adress

      Please follow the steps below to ensure your Warehouse is configured correctly:

      1. Access TikTok Seller Center:

      2. Click on the shop icon in the top right corner. warehouse settings (1)

      3. Then click on “My Account”.warehouse settings (2)

      4. And then click “Account Settings”.

        warehouse settings (3)

      5. Now go to “Warehouse Setting”.

        warehouse settings (4)

      6. Under “Pickup Warehouse”, click “Add Warehouse” and select “United States” from the dropdown. 

        warehouse settings (5)

      7. On the new module, fill in the contact and address information of the warehouse you are shipping items from. warehouse settings (6)

        Note: TikTok does not accept P.O. boxes for these addresses.

      8. You may use the same address as a return warehouse if applicable.warehouse settings (7)

      9. Hit “Save” at the bottom of the module.

      Return Adress

        1. Under “Return Warehouse”, click “Add Warehouse” and select “United States”.

          warehouse settings (8)

           

        2. On the new module, fill in the contact and address information of the location responsible for processing returns and exchanges.

        3. Hit “Save” at the bottom of the module.

          warehouse settings (9)

      Default Warehouse

      If you have more than one Pickup Warehouse location, the default will be the oldest one added. Newly added products will be automatically assigned to the default warehouse. To change the default warehouse to another location:

      1. Click on “Edit” at the top of your warehouse address list.warehouse settings (10)

      2. In the new module, identify the current default warehouse.

      3. Click on “Set as default” next to the desired address and then hit “Confirm”.

        warehouse settings (11)

      And that's it. You should now have your warehouses properly set up on the TikTok Shop Seller Center.