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How do I set up Shipping and Return Warehouses in TikTok Shop?

Configuring your shipping warehouse and return warehouse from TikTok Shop Seller Center is required before connecting to SKU IQ!

Before you can connect to SKU IQ, it is essential to configure your shipping warehouse and return warehouse from TikTok Shop Seller Center. This allows for a seamless and efficient order fulfillment process. By setting up your warehouses, you ensure that your products are shipped to the correct locations and that any returns are handled properly.

How to Configure Shipping and Return Warehouses

 

Shipping Warehouse

1. Go to the seller center and navigate to "My Account" > "Account Settings" > "Warehouse Settings".

2. Click on "Add Warehouse" and provide the address of your warehouse. Make sure to select all the states you are shipping to.

Please note that TikTok Shop only accepts physical addresses based in the United States. P.O. boxes are not accepted.

 

3. Click on "Submit" or "Save" (depending on the button displayed).

Return Warehouse

1. Go to the seller center and navigate to "My Account" > "Account Settings" > "Warehouse Settings".

2. In the "Return Warehouse" section, which is under the warehouse settings sections, click on "Add Warehouse" and fill the information in appropriately.

If your return warehouse is the same as your shipping warehouse, there is a checkbox at the top of the pop-up page that allows customers to use the same address. If it's different, customers will need to fill out the return warehouse address using the same rules as the shipping warehouse.

3. Click Save to complete the form and verify the return warehouse appears in your warehouse list.

Conclusion

By configuring your shipping warehouse and return warehouse, you ensure that your TikTok Shop orders are fulfilled accurately and efficiently. This helps to provide a positive customer experience and streamlines the process for handling returns. So, take the time to set up your warehouses before connecting to SKU IQ and enjoy the benefits of a well-organized fulfillment process.