Shopify is sunsetting old versions of the SKU IQ application. Avoid service interruption by updating to the latest version of SKU IQ for Shopify ASAP!
What's Happening?
Shopify, the popular e-commerce platform, is making updates to their API (Application Programming Interface) to enhance the functionality and performance of their platform. As a result, it is important for users of the SKU IQ application to be aware of the changes and take necessary actions to ensure a seamless experience.
Starting July 1, 2023, only the official version of the SKU IQ application in the Shopify app store will support order syncing with Shopify. This means that if you are using an older version of the application, you will not be able to sync your orders with Shopify. To avoid any potential service interruptions and to continue benefiting from the latest features and improvements, it is highly recommended that all users who installed SKU IQ for Shopify prior to September 12, 2022, update to the latest version of our app in the Shopify app store as soon as possible.
⚠️ATTENTION⚠️ It is important to note that the older versions of the SKU IQ application will be completely deprecated by January 1, 2024. After this date, the older versions will no longer be supported, and your syncing services may be interrupted if you have not yet updated. If you began using SKU IQ prior to September 12, 2022 and your eCommerce is Shopify, you may be affected. To ensure uninterrupted service and to avoid any issues with order syncing, it is crucial to upgrade to the latest version of the SKU IQ application before this deadline. Click here to go to the latest SKU IQ application page on the Shopify App Store.
Updating to the newest version of the SKU IQ application is simple and straightforward. You can do it directly from the Shopify App Store. Just search for "SKU IQ" and click the Add App button to install or update the application. Once you have updated, you can enjoy the benefits of order syncing and all the new features and improvements that come with the latest version.
It is essential for all users who installed SKU IQ for Shopify prior to September 12, 2022, to update to the newest version of the application as soon as possible. This will ensure a seamless experience, prevent any potential service interruptions, and allow you to take advantage of the latest features and improvements. Remember, the older versions of the application will be deprecated by January 1, 2024, so make sure to upgrade before this deadline to avoid any issues.
How to Update your SKU IQ App in Shopify
- Navigate to the Shopify App Store and find the SKU IQ for TikTok Shop or POS app listing (Click here to go directly to it)
- Click Add App and follow the instructions to log in to your Shopify and SKU IQ accounts as needed
- Once you make it to your SKU IQ dashboard, you are all set!
Frequently Asked Questions
What Should I Do If I Have Two Apps Installed?
After following the steps mentioned above, you may discover that you have two versions of the SKU IQ application installed through Shopify. No need to worry! You can leave both versions installed for now. There won't be any issues with functionality because of this. Rest assured that if any action is required on your part once Shopify retires the old application, SKU IQ will notify you and provide the necessary steps.
Things are not syncing anymore! Help!
If you experience any issues with updates not syncing after following the above steps, kindly reach out to our support team at support@skuiq.com. Please mention that you recently upgraded to the new version of the Shopify application. Our dedicated support team will perform a "reimport" on your account, similar to refreshing a website, to resolve the issue and get things back on track.