SKU IQ is incompatible with the native integration that Square offers to connect to your BigCommerce account.
SKU IQ and the native integration Square offers for BigCommerce are completely incompatible. If the native syncing app is installed between Square and BigCommerce and you link product through SKU IQ as well, this will cause an infinite loop of adding inventory on both sides. This will increase your inventory potentially in to the thousands. It is recommended that you UNINSTALL the Square and BigCommerce native integration prior to connecting your Square and BigCommerce to SKU IQ.
🚨🚨 Failure to uninstall the Square and BigCommerce native integration will result in your inventory counts becoming botched. SKU IQ will be unable to help you retrieve your original inventory counts.
For more information on where to find the Square and BigCommerce integration on your Square dashboard and BigCommerce dashboard, please see this article from Square.
Please note that SKU IQ is not a payment processor. If you need to process payments on your BigCommerce website via Square, you will want to continue to use the native integration, but will be unable to use SKU IQ in addition to the native integration. You can also see this article on payment gateways if you need to select a different way to take payments on BigCommerce.
Native Square/BigCommerce App on BigCommerce
Native Square/BigCommerce App on Square
💡 Not sure you have the native app installed? Make sure you back up your inventory prior to connecting your platforms to SKU IQ.